Welcome to Management Action Group LLC
For small churches and small businesses across the United States seeking growth and sustainability, our consulting services offer proven models and a personalized approach to small organizational success. Unlike generic consulting firms, we specialize in working with small congregations and businesses using the Lucas Customer Satisfaction Model to uncover tailored solutions. We help align your Values, Vision, Mission, and Policy Statements with your resources to create a strategic path that promotes both spiritual and financial health, empowering your small church or small business to thrive in its community.
For the Small Church:
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Who are the people your church is called to serve?
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What ministries, programs, and services do you currently offer to meet their needs?
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What community or demographic areas do you serve, and are there other areas you plan to reach?
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What tools, technology, or resources are you using to support your church's mission and goals?
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Are you concerned about the church’s ability to sustain itself financially and spiritually? What steps are you taking to address these concerns?
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What is your church’s guiding philosophy or mission?
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How do you view the role and impact of your church in the community?
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How do community members and visitors perceive your church?
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Do you prioritize the well-being and development of your staff and volunteers?
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Do your staff and volunteers feel invested in the church’s success and mission?
For the Small Business:
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Who are the customers your business is called to serve?
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What products, services, or solutions do you offer to meet their needs?
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What community or demographic areas do you serve, and are there other markets you plan to reach?
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What tools, technology, or resources are you using to support your business’s goals and operations?
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Are you concerned about your business’s ability to sustain itself financially and competitively? What steps are you taking to address these concerns?
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What is your business’s guiding philosophy or mission?
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How do you view your business’s role and impact in the community or industry?
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How do customers and stakeholders perceive your business?
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Do you prioritize the well-being and development of your employees?
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Do your employees feel invested in your business’s success and long-term vision?
SMART Goals
for Small Church
Setting SMART goals is crucial for small Church success, and I’m here to guide you through the process. SMART stands for:
SPECIFIC: Clearly define your church’s goals. Instead of “grow the congregation,” aim for “increase weekly attendance by 10% within six months.”
MEASURABLE: Use metrics such as attendance numbers, new member sign-ups, or community event participation to track progress effectively.
ATTAINABLE: Set goals that are ambitious yet realistic, considering your church’s resources, volunteer capacity, and community dynamics.
RELEVANT: Ensure your goals align with your church’s mission and long-term vision, such as fostering spiritual growth or expanding community outreach.
TIME-BOUND: Create a sense of urgency by setting deadlines, such as “launch a new ministry program by the end of the quarter” or “host a community event within three months.”
SMART Goals
for Small Business
Setting SMART goals is essential for small business growth, and I’m here to guide you through the process. SMART stands for:
SPECIFIC: Clearly define your business goals. Instead of “increase sales,” aim for “grow monthly revenue by 15% within the next quarter.
MEASURABLE: Use metrics such as revenue, customer acquisition, or website traffic to track progress effectively.
ATTAINABLE: Set goals that are ambitious yet realistic, considering your business’s resources, capacity, and market conditions.
RELEVANT: Ensure your goals align with your business’s mission and long-term vision, such as improving customer satisfaction or expanding into new markets.
TIME-BOUND: Create a sense of urgency by setting deadlines, such as “launch a new product line by the end of the quarter” or “increase repeat customer purchases within six months.”
With my coaching and guidance, you’ll learn how to create SMART goals that keep you focused, prioritize tasks effectively, and drive measurable results. Together, we’ll break down your big ambitions into actionable steps, ensuring your business stays on track and thrives. Let’s work together to turn your vision into a reality!
Take the First Step Toward Growth and Sustainability –
Let’s Start with a Free Consultation!
Can you name a specific challenge your small church or small business is facing? Let’s tackle it together! Simply send me an email describing the issue you’d like help with. Within 24 hours (M-F), I’ll respond with a personalized email outlining three actionable steps your church can implement right away to address the challenge.
This no-obligation consultation is designed to provide immediate value and help you decide if my consulting services align with your business’s goals. Take the next step toward growing your business—start by sending me an email today!
Contact me now!
Finance for Managers: Understanding budgeting, cash flow management, and financial planning to ensure ministry stability and long-term sustainability. Effective financial stewardship empowers church leaders to make informed decisions, allocate resources responsibly, and support the growth and impact of their ministry in alignment with their mission.
Congregation Relationship Management (CRM) focuses on building and maintaining strong connections with members to foster engagement and spiritual growth. By leveraging tools and strategies to track interactions, understand member needs, and personalize communication, churches can enhance the congregational experience, strengthen community bonds, and support long-term ministry success.
Print Marketing for Churches uses tangible materials like bulletins, postcards, and flyers to effectively engage members and the community while promoting ministries and events. With well-designed visuals and strategic distribution, print materials create a lasting impression, reinforce your church’s mission, and complement digital outreach for a cohesive communication strategy.
Leadership coaching empowers individuals to develop skills in decision-making, team management, and effective communication to lead with confidence. By focusing on personal growth and strategic guidance, it helps leaders inspire their teams, navigate challenges, and achieve organizational success.
Business strategy is the blueprint for achieving an organization’s goals by aligning resources, operations, and market opportunities. It involves making informed decisions to create a competitive advantage, drive growth, and ensure long-term sustainability.
Digital marketing management involves planning, executing, and optimizing online campaigns to effectively reach target audiences and drive business goals. It includes leveraging tools like SEO, social media, email marketing, and analytics to measure performance and maximize return on investment.
Foundations for business encompass the core elements of values, vision, mission, and policy statements that define an organization’s identity and direction. These foundational components provide stability, guide decision-making, and align operations with long-term goals.
Small church consulting focuses on helping faith-based organizations streamline operations, develop leadership skills, and create clear strategies for growth and engagement. By addressing challenges like volunteer management, sermon planning, and community outreach, consulting empowers churches to fulfill their mission effectively.